Document Capture Pro (DCP) is an excellent, feature-packed and free scanning and filing utility that is included with many of the Epson WorkForce Pro Business Inkjet systems. Document Capture Pro lets users setup different scanning functions such as 2-sided, blank page removal, searchable PDF or OCR scanning to Word, PowerPoint or Excel file formats. When the user goes to the WorkForce machine with their document to scan, they simply search on the WorkForce’s touchscreen for their computer and the specific scan functions they have created in Document Capture Pro will appear. The diagram below provides an overview of this function:
Document Capture Pro can be set to scan to specific folders on your computer or to folders on your network as well as SharePoint, FTP, email, Google Drive, SugarSynch, Evernote, OneNote, OneDrive and DropBox Cloud applications.
Document Capture Pro also supports folder-naming by barcode recognition and zonal OCR.
Currently, the following Epson MFP machines provide Document Capture Pro: WF-M5799 monochrome, WF-M5799 monochrome SuperTank, WF-C5790 color and the WF-C5790 color SuperTank. The high capacity business-class WF-C579R, WF-C878R and WF-C879R also include Document Capture Pro.
For years, local businesses across North Carolina have counted on us to keep their offices running smoothly, efficiently, and without interruption. As a locally owned and operated business, we treat our clients like neighbors—because you are!
Who We Are
At Good Guys Imaging Systems, we specialize in comprehensive commercial printer and office equipment solutions. From sales and leasing to routine maintenance and urgent repairs, we provide the reliable technology and hands-on service your business needs to stay productive.
What We Do
Sales & Leasing: Top-tier commercial printers, copiers, and multi-function office systems tailored to your specific workflow and budget.
Expert Service & Repairs: Quick, reliable on-site service by experienced technicians who get the job done right the first time.
Flexible Maintenance Contracts: Proactive maintenance and clear, dependable support to prevent downtime before it happens.
Transparent Pricing: Direct, honest quotes with no hidden fees or surprising fine print.
Why Work With the “Good Guys”?
We know that when your office equipment stops working, work stops. That’s why we’re dedicated to fast response times, honest advice, and personal service you won’t get from giant corporations. We don’t just sell machines—we build long-term partnerships based on trust, integrity, and exceptional service.
Whether you need to upgrade your printing fleet, service your existing copiers, or secure a maintenance agreement that gives you complete peace of mind, the Good Guys have you covered.
Talk to us today to request a quote or schedule a service call! (336) 905-6933 and email us: sales@goodguys.us
Leasing commercial office equipment (like multifunction copiers/printers) is infamous for “evergreen” clauses, automatic multi-year renewals, and hidden return fees that trap business owners.
To maintain total flexibility and prevent getting locked into an endless contract cycle, use these contract strategies, operational habits, and negotiation tactics.
Key Contract Terms to Negotiate Before Signing
Never sign a standard dealer lease agreement without adding or modifying the following protections:
Eliminate Auto-Renewal / Evergreen Clauses: Standard contracts automatically renew for 12 to 24 months if you miss a narrow cancellation-notice window. Always make sure you take note of the cancellation-notice timing.
Pay attention to Cancellation Terms: Standard contracts often require written cancellation notice prior to expiration via certified mail. Explicitly allow notice via email.
Decouple Equipment Lease from Maintenance/Click Charges: Ensure your equipment lease (the hardware financed through a third-party bank) and your Service Maintenance Agreement (SMA for toner and repairs) are separate agreements. This allows you to adjust or cancel service levels without defaulting on the hardware loan. Also, keep in mind that Service Agreements often include an automatic yearly escalation clauses. It is true that inflation and other factors such as tariffs can impact costs but make sure that these escalation factors are in line with current inflation rates.
Structure Fair Market Value (FMV) & Return Terms:
Require the lessor to provide the purchase quote 90 days before lease end.
Require clear return instructions 60 days in advance.
Cap return shipping/de-installation costs or specify a local drop-off facility.
Standard Lease Types Compared
Provision / Strategy
Fair Market Value (FMV) Lease
$1 Buyout Lease
Short-Term Rental / Flex Lease
End-of-Term Ownership
Returned or purchased at fair market price
Yours for $1 at the end of term
Returned at end of short term
Trap Risk
High (Auto-renewals, return logistics)
Low (No return required)
Very Low (Higher short-term rate)
Monthly Payment
Lowest
Slightly higher
Highest
Best Used For
Upgrading equipment every 3–4 years
Keeping machines long-term (5–7+ yrs)
Seasonal or uncertain business needs
Checklist to Avoid Renewal Traps
Log Expiration Dates Immediately: On the day you sign, add two calendar reminders: one 180 days before expiration (to evaluate equipment needs) and one 120 days before expiration (to issue non-renewal notice).
Send Non-Renewal Notice Early: Do not wait until you decide to swap machines. Send a certified written non-renewal notice 120 days before lease end stating your intent to return or pay off the machine upon completion.
Audit Overage & Page Rates: Monitor your actual volume quarterly. If you pay for 10,000 prints/month but only print 4,000, negotiate down your baseline allowance to avoid overpaying on unprinted pages.
Avoid Roll-Over Refinancing: Dealers often offer to pay off your remaining 6 months on a current lease if you upgrade early. That remaining balance is simply rolled into your new lease, compounding debt over time. Always run out the existing term unless the equipment is completely non-functional.
Would you like more information? Talk to us: Good Guys Imaging Systems – (336) 905-6933 and email us: sales@goodguys.us
PrecisionCore Heat-Free technology for reliable output
High-speed printing; 100 ISO ppm (black/color)†
Designed for high monthly print volumes
Advanced tools for job and color control
Lowest power consumption in its class1
Replacement Ink Yield ISO Pages: T15Y Black: 57,000, Color: 48,000**
Note: This printer is designed for use with Epson cartridges only, not third-party cartridges or ink.* See Important Ink Info
High-speed printing with precise color control and integrated workflow tools.
Designed for offices, print shops and printing services, the WorkForce® Enterprise AM-C10000 goes beyond everyday office printing. It’s built for busy print environments, where brand color matters and every job needs to look right the first time. High-speed output, advanced color control and integrated job management work together to deliver dependable, professional results.
With print speeds of 100 ISO ppm† and fast A3/Ledger duplex printing, it supports high-volume office workloads with a recommended monthly print volume of 25,000 to 100,000 pages. PrecisionCore® Heat-Free technology helps maintain consistent image quality throughout long print runs, even at top speed, while also delivering the lowest power consumption in its class—up to 80% lower compared to color laser printers1. Offices benefit from full-speed A3/ledger duplex and fast envelope printing, ideal for teams needing consistent, high-quality output every day.
For print shops, color accuracy is critical, especially when customers request exact brand matching for materials like letterhead, envelopes or logo-based documents. The AM-C10000 complements a full production environment or can be used directly in a print shop, giving operators the tools they need to deliver precise, consistent color. Epson Edge® Print provides PANTONE® color matching, spot color support and ICC color profile control, allowing operators to match output color to the exact specification for consistent results across multiple production print jobs. Simplify your workflow with auto job presets, print queue management and finishing options like stapling or hole punching for seamless integration into professional workflows.
Professional image quality— DURABrite® Pro pigment ink; fast-drying, water-resistant; vivid grayscale and crisp black text
Robust security— full suite of advanced security features
Seamless workflow integration— supports Epson Solutions Suite and industry-leading third-party solutions through Epson Open Platform
Mobile and cloud printing solutions3— from Apple® AirPrint®, Mopria® Print Service, Mopria Scan and more
Eco Features
RoHS compliant End-of-life options available4
Epson America, Inc. is a SmartWay® Transport Partner5
What’s in the box:
WorkForce Enterprise AM-C10000 Color MFP
Installation guide
Power cord
5x DURABrite Pro Ink cartridges (2x Black Ink cartridges and 3x color ink cartridges: 1x Cyan 1x Magenta, 1x Yellow)
The Epson Enterprise AM-C550z – A4 Color Multifunction Printer with Inner Finisher
LOS ALAMITOS, Calif. – Aug. 5, 2025 – Epson America, Inc., a worldwide leader in printing solutions, today added two new WorkForce® Enterprise MFPs to its business print portfolio. The WorkForce Enterprise AM-C550z Color MFP* is a productive 55 ISO ppm† A4 device with a space-saving inner finisher ideal for high-demand environments. The WorkForce Enterprise AM-M5500 Monochrome MFP** is a high-productivity 55 ISO ppm† A3 device ideal for departments and large workgroups that need to keep business moving. Powered by PrecisionCore® Heat-Free technology, a simple, smart and clean solution, the AM-C550z and AM-M5500 are designed for remarkable reliability with low waste, zero warmup time and deliver a fast first page out, outstanding image quality and crisp text. Both MFPs offer impressive image quality along with the lowest power consumption in their classes1 – up to 60% lower vs. color laser printers1 with the AM-C550z and up to 60% lower vs. mono laser printers1 with the AM-M5500. “With the introduction of these mid-range MFPs, Epson is expanding its departmental portfolio and providing our partners with a new option to help businesses boost efficiency while supporting their sustainability goals,” said Dennis Fan, product manager, Epson America, Inc. “The new WorkForce Enterprise models are ideal for enterprises and medium-sized businesses that need a high performance and dependable MFP to elevate their printer fleet without compromising on image quality, affordability or energy efficiency.” With a flexible design to fit virtually any workspace, the AM-C550z can be configured as a desktop or floor-standing unit with the option to add up to three cassettes for a total of five paper sources. It supports up to Legal-sized media and includes an inner finisher for stacking, sorting and stapling. It has a recommended monthly print volume of 4,500 to 30,000 pages. The AM-M5500 has an efficient design, using the least amount of floor space in its class2 and has an optional full-size or inner finisher for stacking, stapling and hole-punching. The full-size finisher can be expanded with a saddle unit for bi-fold, tri-fold and making booklets for in-house printshop applications. Its recommended monthly print volume ranges from 8,000 to 60,000 pages. It has wireless, multi-fax and multi-network connectivity options and the ability to print from iOS® mobile devices3 via AirPrint, print and scan from Android® devices via Mopria. Both WorkForce Enterprise MFPs are engineered for powerful business productivity with a full suite of advanced security features and an intuitive, user-friendly 10.1″ color touchscreen with a customizable interface for easy operation. They are also compatible with Epson Solutions Suite and industry-leading third-party solutions for seamless workflow integration. The AM-C550z and AM-M5500 join Epson’s line of printers and MFPs for business, offering comprehensive mid-range options that leverage years of expertise in delivering high-performance, low-cost printing solutions with distinct environmental benefits. The new WorkForce Enterprise MFPs are engineered to deliver when it comes to less printing disruptions, less time spent hassling with printer issues and less waste4 to end up in landfills. Availability The WorkForce Enterprise AM-C550z and AM-M5500 are available through authorized BusinessFirstSM dealers. For more information, visit epson.com/business-inkjet-printers-multifunction-workforce-enterprise. About Epson Business Inkjet Epson’s portfolio of high-performance business printing solutions forges the future of office printing and sets the new standard for minimal intervention, affordability and low energy consumption. Engineered with Epson’s innovative PrecisionCore Heat-Free technology, Epson’s groundbreaking business printing solutions – from desktop printers and workgroup printers for hybrid work-from-home and in-office small businesses to WorkForce Enterprise MFPs – deliver high performance with few moving parts to exceed market needs. To learn more about Epson’s portfolio of business inkjet printing solutions, visit Epson.com/Office-Printers. To learn more about Epson PrecisionCore Heat-Free technology, visit Epson.com/PrecisionCore. About Epson Epson is a global technology leader whose philosophy of efficient, compact and precise innovation enriches lives and helps create a better world. The company is focused on solving societal issues through innovations in home and office printing, commercial and industrial printing, manufacturing, visual and lifestyle. Epson’s goal is to become carbon negative and eliminate use of exhaustible underground resources such as oil and metal by 2050. Led by the Japan-based Seiko Epson Corporation, the worldwide Epson Group generates annual sales of more than JPY 1 trillion. global.epson.com/ Epson America, Inc., based in Los Alamitos, Calif., is Epson’s regional headquarters for the U.S., Canada, and Latin America. To learn more about Epson, please visit: epson.com. You may also connect with Epson America on Facebook (facebook.com/Epson), X (x.com/EpsonAmerica), YouTube (youtube.com/epsonamerica), and Instagram (instagram.com/EpsonAmerica). # # # * Epson strongly recommends the use of genuine ink to ensure optimal printing quality and performance. ** Designed for use exclusively with Epson ink cartridges. † Black print speeds are measured in accordance with ISO/IEC 24734. Actual print times will vary based on factors including system configuration, software, and page complexity. For more information, visit www.epson.com/printspeed 1 AM-C550z: Compared to similarly featured A4 color laser printers and copiers with speeds of 51 – 60 ppm per industry available data as of February 2025. Actual power savings will vary by product model and usage. | AM-M5500: Compared to similarly featured A3 mono laser printers and copiers at 45-60 ppm. Competitive information based on manufacturers’ specifications and industry available data as of November 2024. Actual power savings will vary by product model and usage. 2 Floorspace defined as width x depth of main unit base, Compared to similarly featured A3 mono laser printers and copiers at 45-60 ppm. Competitive information based on manufacturers’ specifications and industry available data as of November 2024. 3 Most features require an Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect™ enabled printers and compatible devices and apps, visit www.epson.com/connect 4 Waste computed by weight of spent consumables and replacement parts over 450,000 pages vs. comparable laser printers EPSON, PrecisionCore and WorkForce are registered trademarks. BusinessFirst is a service mark of Epson America, Inc. Android is a registered trademark of Google LLC. All other product and brand names are trademarks and/or registered trademarks of their respective companies. Epson disclaims any and all rights in these marks. Copyright 2025 Epson America, Inc.
Productive, Efficient, and Powerful. Engineered to keep your business moving.The WorkForce Enterprise AM‑M5500 monochrome MFP keeps productivity high, with a print speed of 55 ISO ppm black† and a fast first page out. With a recommended monthly print volume (MPV) of 8,000 to 60,000 pages, this high‑productivity MFP features the lowest power consumption in its class‑ up to 60% lower than monochrome laser printers1. The WorkForce Enterprise AM‑M5500 is ideal for education, state and local government, and small‑to medium‑sized business.Key Product BenefitsLearn more about the key benefits of the WorkForce Enterprise AM‑M5500
Powerful Business ProductivityPrint speed of 55 ISO ppm† and fast first page out with no warm‑up time Engineered for Reliable PerformanceRecommended monthly print volume of 8,000 to 60,000 pages
PrecisionCore® Heat‑Free technologySimple, smart, and clean solution designed to deliver outstanding quality and high reliability with low waste Robust SecurityFull suite of advanced security features and convenient print management solutions
Watch the Product Overview Video
Need more nformation? email us: sales@goodguys.us, talk to us (336) 905-6933
Saline Area Schools needed a cost‑effective, sustainable printing solution to replace its aging fleet of laser printers. By switching to Epson’s innovative inkjet MFPs, they reduced energy consumption, improved reliability, and lowered total cost of ownership, all while supporting their district’s sustainability initiatives.
“In education, budgets are limited. Anything we can do in a cost effective manner to become efficient and greener is really helpful.”
‑ Jay Grossman, Director of Technology, Saline Area Schools
Want to learn how they did it? Read the full testimonial to see the impact Epson’s printing solutions could have on your organization.
There is a Better Way to Print with Epson Business Inkjet Printers
Epson business printers, powered by our revolutionary PrecisionCore® Heat‑Free technology, use liquid‑based pigment inks instead of plastic toner powder. This simple design not only dramatically lowers the power consumption of the printer, but also reduces maintenance parts, for less downtime and waste.
Discover a Better Way to Print With Epson Business Inkjet
Kyocera’s A3 line of printers has been recognized with the A3 Line of the Year award, as well as the Most Color Consistent A3 Brand award for 2024-2026, and receives the 2025-2027 Most relaibale A3 Brand Award for A4 color MFPs, according to Keypoint Intelligence. These awards highlight Kyocera’s excellence in print speed, security, output quality, reliability, and ease of use. The Most Color Consistent A3 Brand award specifically recognizes Kyocera’s consistent and reliable color performance over a five-year period.
For the best printers and MFPs, trust in Kyocera. Our A3 and A4 technology has been honored by Keypoint Intelligence with the 2025-27 Most Reliable A3 Brand Award, and two BLI Pick Awards for the TASKalfa MA3500ci and ECOSYS MA4000cix. These prestigious industry recognitions reaffirm Kyocera’s position as a leading innovator in A3 and A4 markets. When tested against competing office technology on the market, our devices come out on top.
2025-27 Most Reliable A3 Brand Award Kyocera was named the 2025-27 Most Reliable A3 Brand following five years of thorough testing of our A3 range. In a controlled, conditioned lab environment, Kyocera devices consistently demonstrated exceptional reliability, achieving high volumes of impressions with remarkably low misfeed rates and no service calls. When compared with other devices, Kyocera’s office technology was found to perform more consistently and retain its quality for much longer. This award is a testament to the long-life components we use in product manufacturing and our commitment to excellence in the design process.
Quick first-print-out times Quick first-print-out times Start printing within seconds of turning on your Kyocera device.
Above-average scan speeds Above-average scan speeds Maintain high productivity and efficiency when using a Kyocera MFP.
slide 5 to 6 of 3 Accurate searchable PDF Accurate searchable PDF Scan and search digitized documents for keywords and phrases.
Excellent image quality Excellent image quality Enjoy clean text, fine lines, bold solids, and bright graphics.
Flexible media handling Flexible media handling Our devices meet various workflow needs with diverse capacities.
BLI Pick Awards Our TASKalfa and ECOSYS devices have earned two BLI Pick Awards due to their faster-than-average job streams, quick first-print-out times, and above-average scan speeds.
Moreover, these efficient devices offer accurate searchable PDFs and superior image quality. Delivering clean text, sharp lines, bold solids, a wide halftone range, and crisp business graphics, our A4 multifunction printers (MFPs) ensure exceptional results for busy workplaces. Designed for productivity and flexible media handling, these devices are the perfect solution for multi-user environments with varied print needs. They also aid in the digitization needs of today’s hybrid workforce.
Our devices have been winning awards since 1992! Kyocera’s legacy of winning awards highlights how we’re the experts’ top pick for quality printing devices.
2024 A3 Line of the Year 2024 A3 Line of the Year Keypoint Intelligence found our TASKalfa products to show consistently strong reliability, ease of use, and image quality.
2024-26 Most Color Consistent Brand 2024-26 Most Color Consistent Brand After five years of continuous testing, our A3 lineup maintained vibrant color quality and reliable results, according to Keypoint Intelligence.
Best A4 manufacturer for the 7th consecutive year Best A4 manufacturer for the 7th consecutive year Kyocera has been celebrated consistently by The Cannata Report’s Frank Awards for making the best A4 printers and MFPs on the market.
Kyocera’s award-winning technology Kyocera’s award-winning technology Find out more about our A3 and A4 devices and how they stand out in the market.
Visit the product configurator! Our A3 and A4 lineup Kyocera’s ECOSYS technology embodies our commitment to creating sustainable printing solutions that balance ecological responsibility with economic efficiency. By focusing on durable designs, outstanding performance, and reduced environmental impact, ECOSYS devices offer long-lasting value while helping businesses meet their sustainability goals.
Our TASKalfa technology is renowned for its exceptional speed, rock-solid reliability, and robust security features, making it a trusted choice for businesses that demand high productivity and data protection. These devices are designed to excel in even the most demanding office environments, supporting seamless workflows and consistent results.
We continually push the boundaries of innovation with our office technology, employing advanced technologies to enhance usability, efficiency, and performance. This latest industry recognition honors our dedication and serves as a powerful motivator to strive for even greater achievements.
Recognized as the Most Reliable A3 Brand for 2025-2027 by Keypoint Intelligence (BLI) Recognized as the Most Reliable A3 Brand for 2025-2027 by Keypoint Intelligence (BLI) Access our certificate for the esteemed Keypoint Intelligence (BLI) Most Reliable A3 brand award here.
Need more information? Talk to us (336) 897-8282 and email us: sales@goodguys.us
